OPTIMISATION

It’s becoming easier than ever to optimise our business together.

As the leading Greek bedbank serving the travel trade worldwide we have access to huge amounts of highly valuable internal and industry data intelligence on the worldwide flows and trends impacting the industry worldwide.

Combining this data with our advanced analytics platform, product mapping expertise and local account management we can custom design a strategy to help optimise every aspect of your commercial performance with us.

DIFFERENTIATED PORTFOLIO

It’s simple. You need to differentiate to compete.

That’s why in HOTEQUE we are working harder than ever to provide you with simple access to the best and most differentiated product portfolio in the industry.

Our powerful position as the leading Greek bedbank when negotiating with our accommodation and ancillary partners help us to ensure that we are able to offer you some of the most exclusive or differentiated products and rate types in the market. The more differentiation we can offer you, the more effective your performance. Simple.

SERVICE

We have decided to make a guarantee that we will answer ALL emails within just 24 hours, no matter when it is sent or what it the subject is. We are committing to this to give you the peace of mind of knowing that we are listening to you.

· 24hrs e-mail answered

· 60min issue resolved

· 7days complaint response

PAYMENTS

We know that it can get frustrating when you have a huge list of contacts and you don’t know which you should use. Because of this we have significantly reduced your points of contact for billing and payments. You will have direct access to the right person who can help you to resolve your issues.

But simplicity isn’t just about reducing complexity… it is also about making you life that little bit easier. We are also starting to offer a much wider range of payment options and in more currencies than ever before.